93 minutes and $50

I just spent 93 minutes on the phone with HP technical support. It cost me $50 so they could tell me that my computer wasn't working because the trial version of Norton Antivirus wasn't completely uninstalled when I uninstalled it. I think Norton has a good racket going because first you pay so they'll protect your computer, then when you get sick of them harassing you to renew and you try to uninstall the program you actually have to go to their website to download a special uninstaller! But nobody tells you that when you install it. So if you don't know that you end up with a computer that won't work and you spend over an hour on the phone for $50 so someone can tell you that Norton isn't done annoying you. Anyway, now that I've dealt with that I can tell you about our day yesterday. Caroline came over and played for a while. She managed to convince the boy across the street to pull her around on the sled.

This is just a video after the kids ate massive amounts of food for dinner.